Responsible Gaming and Player Well-being Policy

At Pirots 2, we believe that entertainment should always remain an enjoyable and safe experience. We are aware of the risks that can be associated with online gaming activities and are committed to protecting our users in the Netherlands. Responsible gaming means staying in control, setting boundaries, and knowing when to stop.

Age Restriction and Protection of Minors

Access to our platform is strictly limited to individuals aged 18 or older. We maintain a zero-tolerance policy regarding underage users. During registration, we conduct thorough verifications. We advise parents to use filtering software on shared devices to prevent minors from accessing gaming-related content.

Principles of Safe Gaming

Safe gaming starts with a conscious attitude. We recommend our players observe the following rules:

  • View gaming activities as entertainment, not as a way to generate income.
  • Only play with money you can afford to lose.
  • Never try to "win back" losses immediately.
  • Keep a close eye on the time you spend online.

Self-control Tools

We offer various technical tools to help you control your gaming behavior:

Deposit and Loss Limits You can set daily, weekly, or monthly limits for the amount you deposit or can lose. A reduction of these limits is implemented immediately, while an increase only takes effect after a cooling-off period.

Session and Time Limits Set a limit for the duration of your active time on the platform. Once this time has expired, you will be automatically logged out or receive a notification.

Time-out Periods If you need a short break, you can temporarily block your account for a period ranging from 24 hours to several weeks.

Self-Exclusion and Account Closure For users who need a long-term break, we offer the option of complete self-exclusion. During this period, it is impossible to reopen the account or receive marketing messages. We can also guide you in registering in national exclusion registers if desired.

Signs of Problematic Behavior

It is important to critically evaluate your own behavior. Pay attention to the following warning signs:

  • Playing longer than planned and neglecting social obligations.
  • Borrowing money to participate in gaming activities.
  • Playing to escape stress, boredom, or depression.
  • Lying to friends or family about the extent of your activities.

Seeking Professional Support

If you feel you are losing control, we recommend seeking professional help. There are numerous independent organizations in the Netherlands that offer free and anonymous advice and treatment for gaming-related problems. Do not hesitate to contact specialized helplines.

Monitoring and Training

Our employees are trained to recognize signs of risky behavior and respond appropriately. We use internal monitoring tools to identify unusual patterns, so we can proactively offer information about responsible gaming to the users concerned.

Updates to this Policy

We continue to refine our responsible gaming policy based on the latest insights and legislation to ensure the safety of our community.

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